This Privacy Notice describes how Key Enviro Solutions Limited (“we”, “us”) collects, uses, and stores your personal information. It applies to website users, employees, visitors, and third parties.
1. Purpose and Scope
We value your privacy and are committed to handling your data responsibly. This notice explains:
- What personal information we collect
- How we use and process that information
- The legal basis for processing it
- With whom it is shared
- How it is stored
2. Information We Collect
Contact Information:
- Full name, address, telephone number, email
Identity Data:
- Job title, gender, date of birth
Communication & Digital Data:
- Call recordings, emails, online chats, survey responses
- IP address, browser data, social media activity
3. How We Use Your Information
- To provide requested services or respond to enquiries
- To ensure safety and prevent crime (e.g., CCTV)
- To deliver newsletters and promotional content
- For profiling to offer relevant services
4. Legal Bases for Processing
- Contract performance
- Legal obligations
- Legitimate interests
- Consent
- Vital interests
5. Sharing Your Information
We may share your data with group companies and third-party service providers such as IT support, insurers, auditors, legal advisors, and government bodies.
6. International Transfers
Where necessary, your data may be transferred outside the EEA, with appropriate safeguards in place as per data protection law.
7. Data Security
We implement physical and technical security measures such as encryption, access controls, and secure storage to protect your data.
8. Your Rights
- Access your data
- Request corrections or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent
9. Retention
We only keep personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
10. Cookies
We use cookies for site functionality, analytics, and performance insights. See our Cookie Policy for more details.
11. Complaints
For questions or complaints, please contact DataProtection@kes.com. You may also contact the ICO at 0303 123 1113.
Signed,
Paul Openibo
Director
Maddie Prole
Human Resources and Wellbeing Officer