London-based Key Enviro Solutions Limited and St Katharine Docks won the award/accolade for Hospitality of the Year in the 2022 Kimberly-Clark Professional Golden Service Awards.
Created over 30 years ago, the biennial Golden Service Awards (@GoldenServAward) is today one of the most prestigious events and sought-after accolades in the FM and cleaning industry. The event provides the opportunity for FM companies, contract cleaners and in-house cleaning teams to showcase excellence performed under unprecedented challenges, setting the benchmark for exceptional standards. Awards were presented to winners across 19 categories at a formal ceremony on 26 May at the InterContinental London Park Lane, hosted by one of the UK’s most popular comedians, Ed Byrne.
Judging was independently overseen by the British Institute of Cleaning Science (BICSc).
Stan Atkins, Chief Executive Officer at BICSc adds:
“The quality of the entries in this edition of the Golden Service Awards was higher and more extraordinary than ever before. Innovation, the environment, employee wellbeing and not surprisingly, flexibility, lead the agenda. Despite the challenges of the pandemic there was a huge amount of focus on staff welfare, mental health and diversity demonstrating that the evolution of the industry was not halted, but boosted, during the last two years of never-before-seen challenges.
“It is also clear from the entries that companies are still investing in their people and inspiring their teams through leadership with compassion and empathy. This brings huge benefits from boosting morale to employee retention and with staff retention being something that has today become more critical than ever.”
The judges commented on Key Enviro Solutions Limited and St Katharine Docks; Key Enviro goes above and beyond at St Katharine Docks. The service level, spirit and client relationship are beyond impressive. For such a challenging, diverse and busy environment the site was spotless. The pride shown by all Operatives at this site was very clear as soon as I stepped on site.
Our industry is much more than cleaning, we are now ambassadors for our company and our client’s own brand and ethos, at Key Enviro Solutions we focus on our main objective which, is to provide our clients with a standard of service that exceeds their expectations. Ultimately our biggest customer service tool are our staff. We make sure our employees are well-trained, confident and empowered to make decisions when communicating with our clients.
added Neil Fletcher BIDS and Operations.
Over 500 professionals from small, medium and large contract cleaning firms and in-house teams, as well as local authorities and hospitals attended the 2022 Kimberly-Clark Professional™ Golden Service Awards.
The Gold Sponsor the Cleaning & Hygiene Suppliers’ Association, together with Silver Sponsors Kärcher, Bunzl Cleaning & Hygiene Suppliers and Nationwide Hygiene Group were in attendance. Also joining the industry event were bronze sponsors Truvox International, Pearroc Limited, BioVate Hygienics and the ICCA, along with media partners Facilities Management Journal, Tomorrow’s Cleaning and Cleaning Matters.
For more information go to https://www.goldenserviceawards.co.uk/